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KK
Kgodi K

1 reviews | Active since Mar 2023

19 Apr 2023, 13:16

VODACOM BUNCH OF ****MERS

IF IT WAS POSSIBLE TO GIVE ZERO STAR I WOULD.

I HAVE ASKED SO MANY TIMES TO CANCEL MY INSURANCE AND THEY GIVING ME A RUN AROUND OR NOT REPLYING. I AM SO FRUSTRATED AS I NO LONGER REQUIRE THIS SERVICE AND THEY HAVE THE AUDICITY TO STILL WANT ME TO PAY. GET IT TOGETHER!!!!

0
Replies (3)
Vodacom
Vodacom's reply19 Apr 2023, 14:13
Official
 Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team 
KK
Kgodi K's update19 Apr 2023, 14:15
Reviewer Update
Is this an auto generated reply? How many times will I be promised to be contacted ! Just cancel my insurance! I no longer want it. It’s that simple !
KK
Kgodi K's update19 Apr 2023, 16:54
Reviewer Update
So sad that I had to come to Hello Peter in order for the insurance to be cancelled.
Vodacom please take your customers seriously!