1 reviews | Active since Feb 2017
Vodacom, bunch of ***** and ******.
<p>Worst network ever #Vodacom,no network in my area. I call them to let them know, they come out, they agree that network is bad and give me an option to cancel my contract free of charge. I take the option and they cancel after a huge battle. Monday I get a call that I have been handed over because I did not pay a cancellation fee but they said it's free of charge. They even have the nerve to say that I did not follow procedure.Neo Given Mokhothu run my brother, #Vodacom has no time for its clients and are a bunch of *****. Worst attitude also.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
So Vodacom called me once and took some time again to sort out the issue. They sorted the issue out and I never got an apology letter that I had requested and proof that they uplifted my name from ITC.
I am now trying to get financed for something else and I get told that Vodacom had put me on ITC and only closed the account at the end of March and therefore my credit score has been affected.
I need answers and I need them today as to how are you going to uplift my name as I need the finance as in like yesterday?
So Vodacom called me once and took some time again to sort out the issue. They sorted the issue out and I never got an apology letter that I had requested and proof that they uplifted my name from ITC.
I am now trying to get financed for something else and I get told that Vodacom had put me on ITC and only closed the account at the end of March and therefore my credit score has been affected.
I need answers and I need them today as to how are you going to uplift my name as I need the finance as in like yesterday?