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Brad-Lee Siebrits

1 reviews | Active since Aug 2018

30 Dec 2022, 08:32

VODACOM - Bunch of *****s

Account cancelation 12 Sept 2022 - (Phonecall - 9 minutes) to confirm cancellation Still got debit order taken end of September and October Phoned again 01 November 2022 - (Phonecall 41 Minutes to confirm cancellation and Refund) Still Got Debited, November, December and January Phone in and they tell me they cant assist as the number is prepaid

YOU GUYS ARE A BUNCH OF *****S!!!!!!!!!!!!!!!!!!!!

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Replies (5)
Vodacom
Vodacom's reply30 Dec 2022, 09:49
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
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Brad-Lee Siebrits's update30 Dec 2022, 10:02
Reviewer Update
Once again and automated reponse so we can not get through to you, probably wait 2 years for a response and have you ***** more Money or what do you say Vodacom ***** pty LTD?
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Brad-Lee Siebrits's update30 Dec 2022, 10:37
Reviewer Update
Sorry to say it this way but I am going to loose my **** with you idiots at vodacom

Go pull the call recording for September 12 15:53 and listen to this where the contract was canceled the first time and I logged a complaint for a refund from the end of September, so I am not liable for ****!

You guys must wake up and smell the coffee and stop *****ing from your customers.
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Brad-Lee Siebrits's update30 Dec 2022, 10:38
Reviewer Update
Go pull the recording on that time and the number i phoned in from was ***

After I have been sent the recording and you have listened to it, you can just let me know when the refund date will be
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Brad-Lee Siebrits's update09 Jan 2023, 07:34
Reviewer Update
@vodacom*****? this has still not been resolved?