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luthulisithandiwe L

1 reviews | Active since May 2016

07 Mar 2024, 14:22

VODACOM BUNCH OF *******

Vodacom is just a bunch of *******. I called in December to cancel 2 of my contracts that i had no intention of upgrading, to my suprise im still being billed for the contracts and suprisingly there are even add on of MMS and contract cover for a phone that doesnt even have an active contract, so basically for 2 months i have been paying for a service that is supposedly cancelled... how????? vodacom is just ridiculous! I cannot wait for my last and final line to end so i can cancel it as well.

0
Replies (1)
Vodacom
Vodacom's reply08 Mar 2024, 07:31
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team