Vodacom bunch of ******

i am very upset with vodacom....i have a dipute in over pricing in their bill...i have foned vodacom to tell me da breakdown as to how they came to a bill of R11thousend in two mnths...so thy did not have answers n my quiery was sent n got a msg tht thy working on da quiery n mind you thy close my fone i cnt make calls o recieve internet....i havent had any responce to any1 today i woke up i see thy have deducted n amount of 9thousend rand without solution o breakdown of their amount....VERY VERY VERY UPSET THY BUNCH OF ****** dnt wish any of my close frnd to take vodacom contracts