RE
Riaan E

1 reviews | Active since Jun 2013

27 Jun 2019, 20:09

Vodacom, bunch of ******!!!!!

What a bunch of bullies . . . Earlier this month someone from Mondo - something phoned me and literally bul**** me into taking the "special 50 gig promo". Go listen to the recordings, I declined twice. And the woman just went on and on, and then I said ok. Spoke to my wife (who lost her job 3 months ago), and decided that I must cancel due to affordability issues. So half an hour later I cancelled. Then the delivery sms's came through, where I AGAIN cancelled. A few days later, another woman phoned, asking when will I be available to accept the delivery? And AGAIN, I cancelled.

Yesterday a sms came through, stating that the package has been ACTIVATED. How in hell can it be activated? I did not sign for anything, so how can this happen? You are busy with ********** activities here, I will not stand for it!

I am telling you nicely now, I am going to cancel the debit order, you will not get any payment from me till this is sorted out. And no, I will NOT call Mondo and try cancelling it, YOU are collecting the money, so YOU will sort this out!

0
Replies (2)
Vodacom
Vodacom's reply28 Jun 2019, 07:28
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team  
RE
Riaan E's update04 Jul 2019, 21:13
Reviewer Update
Ok, someone from BuyMondo phoned me again, telling me that rhis could still be binding. I WILL NOT GET BUL**** INTO THIS, I KNOW MY RIGHTS! I informed them of the cancellation when it still was a quotation. Now, this is just a tactic to play for extra time to bully me into taking this contract. I DON'T WANT IT! I CANNOT AFFORD IT!!!