HM
Hein M

1 reviews | Active since Aug 2014

12 Jul 2019, 06:13

Vodacom bunch of ******** swine

Vodacom have always been and seems they alwyas will be *********. Always trying to **** as much money as possible out of honest paying clients. Employing deceptive tactics to get more money out of clients or just plain and simple overcharging and taking the money out of your bank account. I cancelled one of my contracts with vodacom last month and in my last month's payment I was overcharged for no reason. I phoned and was promised it was only a mistake and vodacom would credit my account for this month with the overcharged amount. I stupidly thought it was sorted and trusted vodacom to do it. I should have known better. I should report vodacom for ********* business practices. What vodacom did was not only ********* but breach of contract with me as a client. It will be taken further, vodacom bunch of swine.

0
Replies (3)
Vodacom
Vodacom's reply12 Jul 2019, 08:17
Official
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team 
Vodacom
Vodacom's reply23 Jul 2019, 09:36
Official
Good day Customer 

Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance 
HM
Hein M's update05 Aug 2019, 16:55
Reviewer Update
You never even tried to make contact. never received a phone call and the issue is still not resolved. You still stole my money and never refunded me what you stole to this day