FN
Fiona N
1 reviews | Active since May 2019
05 Feb 2026, 10:15
VODACOM - BUNCH OF ******* :-)
It is utterly pathetic how this company runs. My account was debited for contracts more than once and I was disconnected. Worse is the incorrect billing and overcharge is NEVER REFUNDED. This is a REPEAT PERFORMANCE BY THE KNOBS! Tobi - that damn bot is unhelpful AF. Service at store level regarding accounts is as pathetic. I sent emails and read receipts advised that it was deleted without being read. ***! USE SOMEONE ELSE - VODACOM IS A @#$% USELESS BUNCH OF DAYLIGHT ******S. ICASA needs to do something. Just for record MTN offers the same package at half the damn price on home internet services! I would give VODACOM all five stars for abusing us as consumers!
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Replies (1)Vodacom's replyOfficial
06 Feb 2026, 07:27Dear Customer,
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Vodacom's reply06 Feb 2026, 07:27
Official
Dear Customer,
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
