FN
Fiona N

1 reviews | Active since May 2019

05 Feb 2026, 10:15

VODACOM - BUNCH OF ******* :-)

It is utterly pathetic how this company runs. My account was debited for contracts more than once and I was disconnected. Worse is the incorrect billing and overcharge is NEVER REFUNDED. This is a REPEAT PERFORMANCE BY THE KNOBS! Tobi - that damn bot is unhelpful AF. Service at store level regarding accounts is as pathetic. I sent emails and read receipts advised that it was deleted without being read. ***! USE SOMEONE ELSE - VODACOM IS A @#$% USELESS BUNCH OF DAYLIGHT ******S. ICASA needs to do something. Just for record MTN offers the same package at half the damn price on home internet services! I would give VODACOM all five stars for abusing us as consumers!

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Replies (1)
Vodacom
Vodacom's reply06 Feb 2026, 07:27
Official
Dear Customer,

Thank you for bringing your complaint to our attention.

Please be advised that a consultant will be in touch with you shortly to assist with your query.

⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.

Kind regards, 
Vodacom Consumer Website Team