GB
Gerrie B
1 reviews | Active since Jan 2019
07 Mar 2019, 15:15
Vodacom Bullying market giant
I wrote a review two months ago where I was promised that someone will contact me soon...... That was obviously just BS that they put on this site as they did not contact me and they have still not sorted out their own accounting difficulties. ONE YEAR AND TWO MONTHS!!!!
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Replies (2)
Vodacom's replyOfficial
07 Mar 2019, 15:57Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply07 Mar 2019, 15:57
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's replyOfficial
07 Mar 2019, 20:26Dear Gerrie,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per discussion, query has now been Resolved.
Regards
Consumer Website Team(SA)
Vodacom's reply07 Mar 2019, 20:26
Official
Dear Gerrie,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per discussion, query has now been Resolved.
Regards
Consumer Website Team(SA)