CK
Cedric K

1 reviews | Active since Oct 2013

28 Jan 2022, 15:10

Vodacom Bullying

This message appeared in my messages today. "Hi, Your *** email account will be automatically migrated to a new premium service on 31 March 2022, and will cost R29pm. Reply 1 to Accept or 2 to Decline, to 31118. Click here for more info: http://voda.com/vodacom-email. T&Cs apply. Further together" They give you an option,which doesn't work. I am now forced to accept their terms for a Premiun service which I don't need. This is a case of Vodacom bullying their customers...******ion... Vodacom we live in a Democracy where we have choices and first have discussions.

0
Replies (2)
Vodacom
Vodacom's reply29 Jan 2022, 11:49
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
CK
Cedric K's update04 Feb 2022, 12:24
Reviewer Update
Can't scare me.Google and plenty other email clients to go to at no charge.
Regards
🤬