Vodacom Bully their customers

<p>So where to begin.... Last year October I get a data Bill for R13.700.00 from Vodacom as an supposed data bill. I immidiately reversed the amount at my bank and disputed the amount. I then get continuous sms's threatening to cut me off as I was found to then be in arrears. I fought it until I eventually got a "good will gesture" and a credit to not even the full amount.</p> <p> </p> <p>My bills carried on being over like 4 grand each month and I kept disputing it. Now they still tell me (after speaking to about 50 call centre agents) tell me I am in arrears and ARE NOT LISTENING TO THEIR CUSTOMERS DISPUTE WITH THEM!!!!!!! I get told that because I am having a dispute with them, I am eligible to be cut off the network. Well on Friday last week I was cut off and my account suspended. When I even asked them for an itemised billing report to prove I use this ridiculous amount of data, I just get told that because I don't pay for a monthly itemised billing system, they cannot generate the report. So in other words, I just need to pay pay pay pay pay and don't ask questions. How dare I question the mighty Vodacom!!!!!!!!!!!</p> <p> </p> <p>I find your customer service absolutely DISGUSTING! You are so quick to take money from your clients but when I client has a solid dispute and merely asks for a reason why....You just CUT THEM OFF!!!</p> <p> </p> <p>You are a disgrace of a company. You are too big and arrogant for your own liking and you have ABSOLUTELY LOST A CLIENT FOR LIFE!! I will never recommend Vodacom to anyone ever again.... And I am in the Sales Game!</p> <p> </p> <p>So I am going to Telkom Mobile or MTN as I do not have ONE acquaintance who has has this type of treatment with either of those companies. I am now without a phone line to use as a business tool and is affecting my work because you cannot be bothered to take my business seriously! Great work Vodacom!</p> <p> </p> <p>The worst so-called Service Provider I have ever had the unfortunate disposition in dealing with!</p>