HB
Hein B
1 reviews | Active since Jan 2018
10 Dec 2019, 12:04
Vodacom Bully
Vodacom Bully. Vodcom fiber is doing promotions/sales/bullying. They phone you, informing you of packages that will soon be available. They lure you to say "Yes" at some stage, in our case we said "yes we are looking at fiber, but not what you are offering." The "yes" then is taken as confirmation and an order is loaded against your name/account, if you are an existing Vodacom customer. Vodacom, your tactics are a disgrace.
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Vodacom's replyOfficial
10 Dec 2019, 14:19Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 Dec 2019, 14:19
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team