MA
Marlin A

1 reviews | Active since Jun 2011

14 Mar 2025, 07:13

VODACOM BULLY

I have a contract for DATA only and my sim is pre-paid. When I did not pay my DATA contract VODACOM decides to suspend my SIM and DATA. After paying the bill my sim is still suspended

0
Replies (3)
Vodacom
Vodacom's reply14 Mar 2025, 07:53
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team  
MA
Marlin A's update02 Jul 2025, 09:38
Reviewer Update
No reply or contact has been made
MA
Marlin A's update03 Jul 2025, 08:39
Reviewer Update
Good day, The questions remains open.

I am on prepaid and my data is on month to month contract. Why suspend my sim card, blocking all outgoing calls and incoming when my data remains unpaid?