Vodacom bull****ters.

On the 01st of December I called in to the Vodacom online contact Centre to do an upgrade. I did the upgrade, and it was a black Friday deal. On the same day (01st December) I received my quotation via email and the lady I dealt with called me back to confirm my acceptance of the contract and the deal to which I responded yes and asked her if anything else is required from me. She confirmed over the phone that a verbal confirmation was good enough and I did not need to provide any docs or sign anything and send it back to Vodacom. On the 06th of December I called to enquire when I would get delivery of the devices. I was then told my contract was cancelled on the 01st of December and they could not give me a reason why. I then told them that I want the deal and they should go ahead with it to which they informed me the deal is no longer available. I was then told the matter would be escalated and would get feedback within 24 -48 hours. I have since not received a call. This morning (12th December) I tried calling the contact center and an automated message played saying my number has been blocked for calling excessively. If Vodacom does not call me to follow up on the query, I obviously need to call them. Unfortunately, it seems Vodacom has blocked my number because they do not want to keep to their end of the deal, and they are avoiding by all costs to give me the black Friday deal that they advertised, just to note I am a customer of over 15 years.