Vodacom Bullies Customer

I am being a victim of ********** charges from Vodacom and despite numerous attempts to resolve no one at Vodacom seems to take the ownership to do so. This has been going on since March 2015, it is affecting my credit rating, it is affecting my name with my bank and all the institutions I transact with and I am at total loss for what else I can do to resolve this matter. <br> <br> I have a 20GB data contract with Vodacom. This entitles me to 20GB free data every month. I am an individual data consumer, not a business. This is a data contract that is permanently at the same physical address. I work full time, which means that I'm out of the house for at least 10 hours of the day, my kids go to school and university which means that they too are out of the house for at least 8 hours a day.<br> <br> Yet, this year thus far I have been charged by Vodacom close to R100000.00 for data consumption in excess of the 20GB free I have as part of my contract.<br> <br> In March 2015, when the exorbitant amount of R23000 was charged to my data contract, I decided to investigate these charges. (PLEASE NOTE THAT I HAVE A 2GB DATA ON MY CONTRACT ***, FROM WHICH I DO ALL MY WORK ANS SOCIALISING - EMAILS, MEETINGS,