MT
Mami T

1 reviews | Active since Jul 2020

26 Jul 2023, 07:45

Vodacom bullies

I wrote the below review about a month ago:

have contacted Vodacom for more that 5times about the message that appears on the Vodacom App and have not got answers from them. Vodacom *****s my banked Vodabucks- for a month now there is message on the App that says if I don’t use the banked Vodabucks I’m going to loosed them- see attached screenshot- They don’t want their customers to accumulate vodabucks that were hardly earned over a period of time - It is not enough that they reaping us off, they now want ***** even the hardly earned accumulated Vodabucks.

Today: Vodacom has since then ****** about 30 vodabucks - Customers, check this message on your Vodacom App- Can someone please let me know where to report such activities(abuse, exploitation) of what Vodacom is doing- ITS A REAP OF…. Please help ..

0
Replies (1)
Vodacom
Vodacom's reply26 Jul 2023, 10:02
Official
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via WhatsApp to request your personal details. 
 
Regards, 
 
Vodacom Consumer Website Team