GF
Gareth F
1 reviews | Active since Feb 2013
12 Aug 2021, 08:32
Vodacom, bull**** ***** and poor service
Bull**** service. I've been waiting 4 months for someone to comeback to me regarding incorrect charges on my account. the only response I get from these idiots is "We understand your frustration and we apologize for the inconvenience and delay. Our team will be in touch" this has been ongoing for 4 months now.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
12 Aug 2021, 09:26Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply12 Aug 2021, 09:26
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
GF
Gareth F's updateReviewer Update
12 Aug 2021, 09:28Dear Vodacom.
you bunch of idiots have been telling me the same thing for 4 months now.
I can assure nothing will be different.
Always quick to take a clients money, but never quick to respond and sort out the issues you cause.
Please refund me the last 4 months payments and we can discuss further.
until then, cut the bull****.
you bunch of idiots have been telling me the same thing for 4 months now.
I can assure nothing will be different.
Always quick to take a clients money, but never quick to respond and sort out the issues you cause.
Please refund me the last 4 months payments and we can discuss further.
until then, cut the bull****.
GF
Gareth F's update12 Aug 2021, 09:28
Reviewer Update
Dear Vodacom.
you bunch of idiots have been telling me the same thing for 4 months now.
I can assure nothing will be different.
Always quick to take a clients money, but never quick to respond and sort out the issues you cause.
Please refund me the last 4 months payments and we can discuss further.
until then, cut the bull****.
you bunch of idiots have been telling me the same thing for 4 months now.
I can assure nothing will be different.
Always quick to take a clients money, but never quick to respond and sort out the issues you cause.
Please refund me the last 4 months payments and we can discuss further.
until then, cut the bull****.