Vodacom Bull****

I’ve signed up for fibre with Vodacom. Due to the beyond terrible service, I sent an extremely lengthy email detailing the bad service received.

My Vodacom fibre is still not connected two months later. I was told via email that a Vodacom consultant will get back to me.

It’s been two months, and still jack****. I’ve opted to sign up with Telkom and what a breeze. Telkom however advised that an ISP is already registered under my address and that this must first be cancelled prior to Telkom proceeding.

Fast forward two months now, Telkom still can’t proceed. Why, cause of Vodacom.

I went to a Vodacom store to cancel the contract. They can’t trace anything with my ID number. They indicated that my account is in arrears. Two months later, I haven’t received any account or notification relating to same. They suggested I dial ***. The teleconsultant can’t trace anything with my ID number either.

Now, two months later, cause of Vodacom and its ****ing bull**** service, I still have no internet and I can’t cancel an account which Vodacom can’t ****ing trace. So where the **** is this account and how do I cancel it. Also, how do I pay an account which no one knows anything about? Furthermore, where is the proof of an account being sent to me or Vodacom attempting to contact me regarding payment? Vodacom is just a ****ing a red store where the lights are off.

How the **** is Vodacom still in business when its service is beyond ****ing meagre.