JH
Jacques H
1 reviews | Active since Nov 2014
15 Jul 2019, 11:29
Vodacom Built on Apologies
Up until now no one from Vodacom made contact with me. A bunch of *****, chancers and corporate **** is the ideal vision of Vodacom.
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Replies (4)
Vodacom's replyOfficial
15 Jul 2019, 15:33 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply15 Jul 2019, 15:33
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
JH
Jacques H's updateReviewer Update
16 Jul 2019, 07:18That’s what you said the last time as well. Your company is pathetic. I want to cancel my contract due to exactly this. No service delivery. Seems to me the problem is deeper than what you think
JH
Jacques H's update16 Jul 2019, 07:18
Reviewer Update
That’s what you said the last time as well. Your company is pathetic. I want to cancel my contract due to exactly this. No service delivery. Seems to me the problem is deeper than what you think
JH
Jacques H's updateReviewer Update
18 Jul 2019, 08:24Yet again cheap apologies and cheap promises. Until now no one from Vodacom made contact with me!!! Well done Vodacom.
JH
Jacques H's update18 Jul 2019, 08:24
Reviewer Update
Yet again cheap apologies and cheap promises. Until now no one from Vodacom made contact with me!!! Well done Vodacom.
Vodacom's replyOfficial
19 Jul 2019, 09:02Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, your query has now been resolved. Regards Consumer Website Team
Vodacom's reply19 Jul 2019, 09:02
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, your query has now been resolved. Regards Consumer Website Team