Vodacom Brookside Mall

I took an upgrade at vodacom Brookside mall. It was a double deal it was for the Samsung s22. I took these phones for my mum and wife. When I took the phones home they said that the screen on the phones were too small as my mum suffers with glaucoma and my wife wears glasses. The very next day I took the phones back to the store to ask them to exchange the phones for something with a bigger screen and I was will to pay the difference for the new phones. The people working in the store are so pathetic they refused point blank I said I took the phone that's my problem. I didn't even use the phone at all.not even a Sim card was inserted into the phone that's what u told them. I got an appointment with the regional manage and took my mum as well. She explained her situation with her eyes to the regional manager and he also without even considering this refused us. I told him I'm not asking for another phone for free I willing to pay a difference just to take out a contract with a bigger screen. Brookside are the most pathetic people I have ever dealt with in my life. Don't ever do business with them because they are absolutely not helpful and are very selfish. I still have the 2 phones in the box not touched I'm just waiting for the contract to end so I can cancel this contract with them and go somewhere else that I can get a bigger screen for my mum. So now I have to wait out the 2 year contact and paying the subscription for nothing because no one is using these phones.