SK
Siya K

1 reviews | Active since Oct 2025

21 Oct 2025, 23:46

Vodacom Brooklyn Mall - the worst service ever

The worst customer service experience at Vodacom Brooklyn Mall. If you value your time and respect yourself rather visit another store. After waiting for an hour during my lunch break when it was my turn they told me to wait and then 15mins later started serving people who came before me. I had to leave the store to prevent myself from reacting because no one could answer why my ticket was cancelled while I was sitting there. Never setting foot again.

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Replies (1)
Vodacom
Vodacom's reply22 Oct 2025, 08:53
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team