NT
Nadia T

1 reviews | Active since Dec 2016

01 Dec 2016, 08:08

Vodacom Brooklyn Mall

<p>I desided to get a phone contract with vodacom, because they are supposed to be the best mobile network!</p> <p> </p> <p>NOT THE CASE AT ALL!!!</p> <p> </p> <p>Firstly I struggled to get approved then I had to call them the whole time to follow up and so forth, after I eventually got the phone I wanted to keep my old telcom mobile number so they had to do a port since then I am still waiting to get my number and can"t recieve phone calls or sms's it is 6 days already and I am getting frustradted as hell I have went into the vodacom shop more than 20 times in the last 3 weeks!!</p> <p> </p> <p>NEVER AGAIN!!!</p> <p> </p> <p>Still waiting to hear back from them.</p>

0
Replies (2)
Vodacom
Vodacom's reply01 Dec 2016, 10:44
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

NT
Nadia T's update01 Dec 2016, 11:03
Reviewer Update

Thats the thing you can"t call me because since I did the port I can caal or sms or recieve any calls or sms"s