1 reviews | Active since Jun 2016

18 Feb 2023, 17:14

Vodacom Brooklyn

0 stars for the tech centre the arrogant man kept us waiting for 45 minutes after he failed to find a charger as he was lazy to look in the back room. 5 stars for the manager lady and another gentlemen who went out of they way to help us after they saw us waiting long by the tech centre. I'm still waiting for an apology, all he had to do is tell us that he didn't like us and that he wouldn't help us not keep us waiting for 45 minutes for a service. Kindly teach him some customer service. His words "complain to who ever u want". So that's exactly what we doing.

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Replies (1)
Vodacom
Vodacom's reply19 Feb 2023, 11:02
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team