Hellopeter
Share Your Experience
eJ
elton J

1 reviews | Active since Nov 2011

02 Oct 2025, 20:24

Vodacom Broadacres refuses to stop sending promotional emails. And I have never done any work work with them.

I have returned unwanted emails trying to get me to go with unwanted specials and promotions. I have rep**** twice now to Ruan van der Merwe on ***.

I ask one last time for you to stop emailing me. on this platform. For goodness sake I no longer live in Gauteng. Its embarrassing that you do not understand this nor do you respect previous polite requests to take me off your emailing list. POPPIA!!!!!!!!

I have never done buisness with this vodacom franchise and to be blunt I never will. Get your house in order.

0
Replies (2)
Vodacom
Vodacom's reply03 Oct 2025, 08:16
Official
Dear Customer,

Thank you for bringing your complaint to our attention.

Please be advised that a consultant will be in touch with you shortly to assist with your query.

⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.

Kind regards, 
Vodacom Consumer Website Team

eJ
elton J's update07 Oct 2025, 21:27
Reviewer Update
Good evening Vodacom

Please be aware Ruan van der Merwe has yet again emailed me:
He has refused to respect my and your wishes.

This Vodacom Broadacres Branch/Franchise is not a business i would ever support. they contact you without permission, they continue to spam your email address even after numerous requests to cease from myself and now apparenlty from Vodacom directly. (As stated by Vodacom Hello peter response)

I was mailed post Vodacom intervention.
On Tuesday, 7 October 2025 at 12:42:15 SAST, Vodacom Broadacres <***> wrote:

I have responded with the instructions on reporting POPI act violation.
Why would another franchise have my details.