DD
David D

1 reviews | Active since Sept 2021

15 Jun 2023, 07:05

Vodacom bring sneaky *******s

So i contacted Vodacom and asked them to unsubscribe me from all subscription services. I am the informed by Vodacom systems that i am not subscribed to anything.

And my airtime keeps on disapearing. I keep getting this sms. And I ask Vodacom again to cancel all subscriptions.

Catch up on the latest NBA action now! Click HTTPS://watchnba.com Youre currently subscribed to NBA at R7 Per day. To cancel visit www.pbm.cx

So I discover Pay by mobile and Vodacom are partners.

So how is this happening. I get subscribed to NBA and I don't even watch sports on TV. Why in the world would I need this sh#t.

I am sure thousands of people are cheated and Vodacom smiles all the way to the bank.

0
Replies (3)
Vodacom
Vodacom's reply15 Jun 2023, 07:17
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via WhatsApp to request your personal details.  Regards,  Vodacom Consumer Website Team 

Best regards,

Vodacom
Vodacom's reply19 Jun 2023, 15:16
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance. Regards Consumer Website Team

Best regards,

DD
David D's update19 Jun 2023, 21:37
Reviewer Update
Please note that I have called 082135 several times. Without anyone being able to assist me