Vodacom, bring back my money!!!!!!!!

In July last year I had an agreement to pay off a contract that was in arrears (that is used by someone else). Vodacom was taking money from me on a monthly basis. The person who was using the phone paid the arrears in January, but did not tell me. Vodacom continued to take money from me even though the arrears were settled. I knew something was wrong when the person called me with a number that was supposedly locked. I called Vodacom to ask how this person was able to call me when the number was supposedly locked. I was told an answer that did not make sense, but I did not follow up. Lo and behold, at the end of May I receive and sms that the number has been locked, again, and 2 days later I received another sms telling me that it has been unlocked. Once again I called the collection department to asked what was going on and I was told that it is impossible for that to happen, but that someone will call me with an explanation. I called again this week before they took more money from me. I found out that the account in the collection department has been closed. This only happened after I asked about the sms I received. No one is able to answer what has happened.

I want to know what happened with the money that Vodacom kept on taking from my account while the arrears were settled!

I am tired of calling and being taken from pillar to post!!!! No one seems to have an answer for me, but you were very quick to take my money when the arrears were settle! What happened to the money I was paying?

Vodacom, please answer me!!!!!!! Bring back my money!!!!!