CVDL
CHARNE VAN DER LINDE

1 reviews | Active since May 2016

02 May 2016, 10:29

VODACOM BRIDGE OF CONTRACT IN 1ST MONTH

I took a Contract by VODACOM in March 2016 and 1st Debit order Should go off on 26 April 2016 on 22 March 2016 i got Notified by my Bank that VODACOM tried debiting my account on this day .On my Contract with VODACOM it Clearly states that the Debit should be debited in 26th of each month . I now have unpaid debit order fees caused by VODACOMs negligince . So this is BRIDGE OF CONTRACT in the 1st MONTH .. I want the amount i had to pay for the Unpaid debit order fee paid nack into my account and if this is the case debiting whenever it suits you i will be forced to Cancel the Contract and i will not be held liable for any Cancelation Fees or any other Fees whatsoever . I am a New Customer and this is the "Service" that i receive from VODACOM !!! I WANT THIS CONTRACT CANCELED AND AMOUNT I HAD TO PAY FOR UNPAID DEBIT ORDER FEE . Charne

0
Replies (1)
Vodacom
Vodacom's reply19 May 2016, 08:52
Official
Thank you for the posting. The matter will be escalated and a consultant will be in contact to assist with resolution. Kind regards, Vodacom Consumer Website Team