MS
Madelyn S
1 reviews | Active since Jan 2019
18 Jan 2019, 15:52
Vodacom bredasdorp
Very poor custumer sirvice . My s pen for samsung note 9 poped out of my phone when i looked for the back pice it was missing when i looked inside of my samsung note 9 the other half was in it ...i took it to vodacom bredasdorp and explained it to the young man .when he wrote a report he made a view mistakes ans that led to samsung telling me its my own fault .now im not getting any service from samsung or vodacom bredasdorp . I am a vodacom client for about 21 years and this is the way i am treated
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Replies (2)
Vodacom's replyOfficial
22 Jan 2019, 08:16Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply22 Jan 2019, 08:16
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
28 Jan 2019, 11:57Dear Madelyn,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. We tried calling you on numerous attempts and you were not available. Please advise if you still require further assistance with your query. Regards Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. We tried calling you on numerous attempts and you were not available. Please advise if you still require further assistance with your query. Regards Consumer Website Team(SA)
Best regards,
Vodacom's reply28 Jan 2019, 11:57
Official
Dear Madelyn,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. We tried calling you on numerous attempts and you were not available. Please advise if you still require further assistance with your query. Regards Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. We tried calling you on numerous attempts and you were not available. Please advise if you still require further assistance with your query. Regards Consumer Website Team(SA)
Best regards,