1 reviews | Active since Apr 2013
Vodacom breaking my upgrade and ****ing a month to month bundle i had at a special price
<p>I went for an upgrade at the vodacom shop in Kolonnade shopping mall in Pretoria North. </p> <p>The salesperson Selo advised me that the special Month to month contract of 1Gb bundle I had subscribed for at a special price of R49 a GB 3 years ago will not be changed as that is add on services. Infact I have done an upgrade before and it did not change thus confirming his claims. </p> <p>But now came the new month with the new stuff kicking in, and MY 1 GB bundle is no longer active . WHY .</p> <p>I DID NOT GIVE ANY VODACOM EMPLOYEE PERMISSION TO CANCEL IT, I ALSO DEMAND THAT IS ADDED BACK ON AT THE SAME PRICE AS THAT IS THE REASON I LEFT IT ACTIVE FOR 3 YEARS TO KEEP THE LOW PRICE . IF THIS IS NOT RESOLVED VODACOM IS GOING TO BE HEADING FOR A BIG PROBLEM WITH ME ..... </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
This is the line item I used to have for years that your *********** useless staff REMOVED WITHOUT MY DAM PERMISSION
I WANT IT BACK AT THE SAME PRICE
********** 3953_ ********** 656:1GB MI M2M - @R49 CVM R 0.00 R 0.00 R 42.98
This is the line item I used to have for years that your *********** useless staff REMOVED WITHOUT MY DAM PERMISSION
I WANT IT BACK AT THE SAME PRICE
********** 3953_ ********** 656:1GB MI M2M - @R49 CVM R 0.00 R 0.00 R 42.98
The problem has been resolved,
Thank you vodacom for your awesome service. :) and a personal thanks to the upgrades department .
The problem has been resolved,
Thank you vodacom for your awesome service. :) and a personal thanks to the upgrades department .
The problem has been resolved,
Thank you vodacom for your awesome service. :) and a personal thanks to the upgrades department .
The problem has been resolved,
Thank you vodacom for your awesome service. :) and a personal thanks to the upgrades department .
Dear Customer
As discussed, the matter has been resolved.
Regards,
TS
Vodacom Consumer Website Team
Dear Customer
As discussed, the matter has been resolved.
Regards,
TS
Vodacom Consumer Website Team