Vodacom breaking contract

<p>I upraded during June using the upgrade call centre. The package included a R10 000 educational voucher, Dlink bluetooth speaker and 10GB once off data. This was also stipulated in the contract that i received via email from the consultant who upgraded me over the phone and i was told it would be activcated as soon as I received my phone. I received the voucher and bluetooth speaker with my new phone but no data and after 4 calls to the call centre, I was told that my 10GB data would be activated on 1 July so that i can use it to download whatever apps i needed for my new phone.</p> <p>A month has passed and no data has been activated or sent to me. I have had to buy data to install the apps i need for the new phone and everytime i call the call centre, I am told that this request has been logged and that they cannot log a new one for me. I have sought legal opinion and according to the CPA, if one party does not adhere to their part in th agreement, the contract can be voided.</p> <p> </p> <p>I have been a customer since i first bought a simcard almost 15 years ago and this is the most pathetic, unreliable service i have ever received. The consultants who consistently lie about when my data is being activated, me constantly having to follow up as a customer and a disregard for the client service. Pathetic.</p>