JV
Jean V
1 reviews | Active since Jun 2011
06 Mar 2023, 07:19
Vodacom breaching contract terms, by increasing prices
Vodacom is breaching contract terms by increasing the plan & tariff. I signed the contract for x amount per month and I am not prepared to pay one cent more. Vodacom, if you increase ANY of my three contracts, I will cancel all three. I have never paid an increase on any contract in the last 22 years and I am not prepared to do so now
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Vodacom's replyOfficial
06 Mar 2023, 07:29 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply06 Mar 2023, 07:29
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
JV
Jean V's updateReviewer Update
06 Mar 2023, 12:19Vodacom, I disagree. A contract is fixed for said period and said amount. If you are going to increase mine, even with just one cent, I will cancel all three my contracts and take the matter further
JV
Jean V's update06 Mar 2023, 12:19
Reviewer Update
Vodacom, I disagree. A contract is fixed for said period and said amount. If you are going to increase mine, even with just one cent, I will cancel all three my contracts and take the matter further