MS
Marius S
1 reviews | Active since May 2019
24 Oct 2023, 02:52
Vodacom breaches POPIA ACT AGAIN!!!!
Isn’t this order by The Information Regulator against Vodacom coming at such a perfect time since I have been making you aware over and over again that since you were so carless in issuing me an recycled number without taking the proper care of insure that the previous “owner” of this number hasn’t been “attached” to various court orders!!!!! The effect of this being that I get harassed by various law firms for outstanding account, correspondence being sent to me with all sorts of information that should have been protected by Vodacom under the POPIA act. This is just perfect. I’ll be sending a nice little bundle of documents to the Information Regulator implicating Vodacom over and over again and highlights how you simply pulled up your shoulders when I made you aware of this!!!
Helpful (0)
Replies (5)0
Replies (5)
Vodacom's replyOfficial
24 Oct 2023, 07:46Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply24 Oct 2023, 07:46
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
MS
Marius S's updateReviewer Update
24 Oct 2023, 11:38I will not respond to these private messages. This again just highlights what I mentioned previously.
You have all my account details so you can send me an email.
Thank you
You have all my account details so you can send me an email.
Thank you
MS
Marius S's update24 Oct 2023, 11:38
Reviewer Update
I will not respond to these private messages. This again just highlights what I mentioned previously.
You have all my account details so you can send me an email.
Thank you
You have all my account details so you can send me an email.
Thank you
MS
Marius S's updateReviewer Update
24 Oct 2023, 11:40Looking at your response it is once again clear that you have absolutely no clue as to what I am talking about. Being ******** wont excuse you from this. I’ll include your correspondence with my complaint to the information regulator.
MS
Marius S's update24 Oct 2023, 11:40
Reviewer Update
Looking at your response it is once again clear that you have absolutely no clue as to what I am talking about. Being ******** wont excuse you from this. I’ll include your correspondence with my complaint to the information regulator.
MS
Marius S's updateReviewer Update
25 Oct 2023, 06:34So what you are saying is that you have no obligation in terms of the consumer protection act to not redistribute a number that has been subjected to legal action? Legal action that you yourself instigated against your own “customer”? So basically according to yourself a previous customer from yourself should call the attorneys that is trying to execute a warrant against him or her and produce them with their new contact details and address? Wake up!!! You are truly living in a dream world. The fact of the matter is that you knowingly redistributed a number that was subjected to legal action which you instigated resulting in your new customer to be constantly harassed by attorneys (calls and messages). Furthermore by redistributing this number whilst knowing the background led to various information being sent to your new customer that is detrimental to your previous customer.
Again it is astonishing how you play the victim!!!!!
Again it is astonishing how you play the victim!!!!!
MS
Marius S's update25 Oct 2023, 06:34
Reviewer Update
So what you are saying is that you have no obligation in terms of the consumer protection act to not redistribute a number that has been subjected to legal action? Legal action that you yourself instigated against your own “customer”? So basically according to yourself a previous customer from yourself should call the attorneys that is trying to execute a warrant against him or her and produce them with their new contact details and address? Wake up!!! You are truly living in a dream world. The fact of the matter is that you knowingly redistributed a number that was subjected to legal action which you instigated resulting in your new customer to be constantly harassed by attorneys (calls and messages). Furthermore by redistributing this number whilst knowing the background led to various information being sent to your new customer that is detrimental to your previous customer.
Again it is astonishing how you play the victim!!!!!
Again it is astonishing how you play the victim!!!!!
MS
Marius S's updateReviewer Update
31 Oct 2023, 07:57Ignoring customer complaints wont make them disappear!!! ***ards
MS
Marius S's update31 Oct 2023, 07:57
Reviewer Update
Ignoring customer complaints wont make them disappear!!! ***ards