1 reviews | Active since Dec 2017
Vodacom breaches contracts, suffocating my business
Good day,
Our problem is still not resolved after being promised of being phoned this today, Friday the 23rd. If I do not hear anything from you on Monday I do not think that I will be paying my account until this is resolved. If you can break contract by not giving me the service that I pay for but am not receiving, then I do not have to spend the money I make on your service. I will take this further if you do not resolve this as MY business is suffering while you blossom.
We stand in the street and the customers still can’t hear us. When customers phone it looks like the phones are off but it’s YOUR signal that doesn’t exist. I am losing customers and orders dag by day. I will be taking this next week of you do not give me a satisfactory answer.
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Good day Mr Stipp,
As per our networks department contact was made on the 21st February.
Please refer to the email which we have sent for feedback on this correspondence.
Your query has been addressed and assigned to the relevant supporting team.
Warm regards,
SS
Good day Mr Stipp,
As per our networks department contact was made on the 21st February.
Please refer to the email which we have sent for feedback on this correspondence.
Your query has been addressed and assigned to the relevant supporting team.
Warm regards,
SS