1 reviews | Active since Jun 2018
VODACOM Breach their own terms, but demand customer to keep paying.
VODACOM HOME FIBRE!! - BE WARNED!!
I have still yet to have my month to month prepaid services terminated.
Termination request was logged: Vodacom: Service request SR180 ********** 18 created
This termination request was logged 3months ago. Vodacom is still charging me and demanding i make payment.
@Vodacom, how easy is it to take and signup new customers, but you cannot adhere to your own contract. This is a breach on your end. I have given notice 3months ago, and you still demanding me to make payment for service which is off and not functional.
Check the records and you will see daily i have been calling. Nobody knows how to cancel a month to month contract. WOW!!
SHOCKING SERVICE and *****!!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
