1 reviews | Active since Oct 2017
VODACOM BREACH OF CONTRACT - The next chapter
This is the latest VODACOM response from some polite person (for once). Again trying to send me into an endless and useless circle of telephone conversations with people unable to understand the fact that VODACOM has breached the contract. After receipt of last invoices I have checked the service - it is still terminated. THEREFORE I WILL MAKE NO PAYMENT AGAIN.
As for all treats received from VODACOM, I have already taken legal advise to establish if VODACOM can take action as they did.
""""""""""" Good day Mr Hinz,
Re: Account in Arrears
We regret taking note of your experience.
Our records reflect that this matter was escalated to out accounts department.
Kindly be advised you may contact our Accounts department / Subscriber Collections on ********** (free from a Vodacom sim, available during office hours only) for an arrangement to be made.
Warm regards, Shad
This e-mail is classified C2 - Vodacom Restricted - Information to be used inside Vodacom but it may be shared with authorised partners. """"""""" Again - like a parrot - I will pay for the service under condition that it works VODACOM did terminate the service they can enable it again - this has nothing to do with me.
ALTERNATIVELY: The number can be converted into pre-paid number and I am willing to pay for the handset.
It is unfortunate that this website is the only way to communicate with VODACOM
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good day Mr Hinz,
As per our recent conversation,
Kindly be advised your complaint was escalated to the relevant departments for further review and feedback. We once again apologise for any inconvenience caused.Warm regards,
Shad
Good day Mr Hinz,
As per our recent conversation,
Kindly be advised your complaint was escalated to the relevant departments for further review and feedback. We once again apologise for any inconvenience caused.Warm regards,
Shad
