Vodacom breach of contract
<p>Vodacom is having me pay for a service that I am not receiving, but when I reverse payments they keep calling saying that account is arears. I do not understand how you can be in arears for a sim only data package when you do no receive your data. </p> <p> </p> <p>Vodacom does not want to release me from this contract without having to penalties, but they are the ones in breach of the contract.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
You constantly post these generic emails, but no consultant every contacts me. I logged a previous complaint on Hello Peter and no consultant ever contacted me.
You constantly post these generic emails, but no consultant every contacts me. I logged a previous complaint on Hello Peter and no consultant ever contacted me.
Instead of having a consultant contacting me, cancel the contract as I have requested without me having to pay any fees since you are in breach of this contract.
Instead of having a consultant contacting me, cancel the contract as I have requested without me having to pay any fees since you are in breach of this contract.