BG
Brent G
1 reviews | Active since Jan 2010
05 Jul 2019, 18:14
Vodacom - breach of contract
I was sold a 24 month 10g data contract the other day. They called me. I agreed to the contract based on the fact that she told me that I could transfer the data to 5 numbers at any time. After receiving the card today and having it activated, I am now told that this is not true and that I can only transfer data in the last 5 days of the month. This is a breach of contract!
Helpful (0)
Replies (4)0
Replies (4)
Vodacom's replyOfficial
06 Jul 2019, 10:38 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team
Vodacom's reply06 Jul 2019, 10:38
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team
BG
Brent G's updateReviewer Update
09 Jul 2019, 14:18Still nobody has contacted me?
BG
Brent G's update09 Jul 2019, 14:18
Reviewer Update
Still nobody has contacted me?
Vodacom's replyOfficial
16 Jul 2019, 13:15Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per our discussion, your query has been resolved.
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per our discussion, your query has been resolved.
Regards
Vodacom Consumer Website Team
Vodacom's reply16 Jul 2019, 13:15
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per our discussion, your query has been resolved.
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per our discussion, your query has been resolved.
Regards
Vodacom Consumer Website Team
BG
Brent G's updateReviewer Update
24 Jul 2019, 17:29This has been resolved, thank you.
BG
Brent G's update24 Jul 2019, 17:29
Reviewer Update
This has been resolved, thank you.