CG
Camilla G
1 reviews | Active since Mar 2015
30 Mar 2015, 16:02
Vodacom breach of contract
I took out a new contract 2 weeks ago - only to get an SMS advising me you are breaching a binding contract and increasing my fees. You should be ashamed of yourselves! Clearly a big bully tactic that should not be allowed. Where is the consumer protection that was supposed to help the man in the street? A shocking, blatant rip-off that you should not be getting away with. This increase should only apply to new contracts - It boggles my mind that your insensitivity can go as far as you have taken it.<br> I won't be renewing my subscription with Vodacom... I hope this comes back to bite you hard...!!!<br> You're a disgrace. Yet another one not to be trusted!!
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Replies (1)Vodacom's replyOfficial
13 Apr 2015, 12:03Hello rsacitizen,
Thank you for the posting.
The matter will be escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Thank you for the posting.
The matter will be escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Vodacom's reply13 Apr 2015, 12:03
Official
Hello rsacitizen,
Thank you for the posting.
The matter will be escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Thank you for the posting.
The matter will be escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
