1 reviews | Active since Feb 2016

22 Feb 2016, 13:36

vodacom...breach of contract

we have taken out a contract on a Vodacom tab 10 but we were fed wrong information. Sabeegah has said they no longer have the keyboard and cover and its being discontinued and sales are going fast. we therefore took the contract out. within the 14 days I emailed to find out where I could purchase the cover and keyboard and they have still not rep****. to our dismay the online store and certain stores has this contract available again. why did they lie to us? we have been making numerous calls and all they do is make empty promises to call us back. we have even asked them to listen to the recording of the sale. seems to me they were only interested in the sale and not customer service. this is really pathetic service from such a big company as Vodacom.

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Replies (1)
Vodacom
Vodacom's reply22 Feb 2016, 15:53
Official
Hello nadirajaffer,

We do thank you for the posting.

The matter will be referred to a consultant who will investigate and assist with resolution.

Kind regards
Vodacom Consumer Website Team