Vodacom Branch Lies to Customer

The Vodacom Branch in Westgate( Woolworths entrance) has very bad service<br> End of January 2015/ Early February 2015 I upgraded and part of my packages was a gift. Due to the out of stock I had to choose a SkullCandy Headset (not my first choice) and even that was out of stock<br> In March I returned and enquired about my gift at an employee at the name of Atley (the same guy who helped me with my upgrade earlier). Again the gift was not in stock.<br> At the 11 December I returned again and Atley was not there. Junior helped me. I said that due to their poor response I would like a Bluetooth speaker (with is the gift now when upgrading). <br> Junior went to the back and came back with a SkullCandy headset with my slip on and my details. On the back of the slip is stated that they phoned me in February and March. There is no exact date and no time, and they did not leave a message the occasions they state they tried to phone me.<br> Is does not make sense as I returned in March about my gift, but they tried phoning me in February and March. Why not give me my gift?<br> Atley phoned us on 12 December with a bad attitude and said he is the manager and he won't help us.<br> Vodacom is always out of stock