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Phumzile M
1 reviews | Active since Apr 2018
05 Jan 2024, 10:09
Vodacom bounced debit order
I paid Vodacom in advance so when they debited,the debit order failed.
Now I have to pay 100.88 because of a bounced debit order and I had already paid them.Why should I pay the 100.88 because I have paid them.
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Replies (2)
Vodacom's replyOfficial
05 Jan 2024, 12:10Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply05 Jan 2024, 12:10
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
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Phumzile M's updateReviewer Update
05 Jan 2024, 13:20Thank you so much
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Phumzile M's update05 Jan 2024, 13:20
Reviewer Update
Thank you so much