Vodacom Booster on Farm not replaced

REFER: This is for our modem for our computer. We run a business from the farm and have a faulty Vodacom Booster. Vodacom installed our booster +- 3 years ago. For the past 6 months we had to drive 40km to send quotes to our customers and receive emails.<br> I phoned last year but my complaint was misplaced and NOTHING on the computer hisory on Vodacom side.<br> on 27/01`/2015 I reported another complaint and received the following reference no. A1-WX6A-ACFIT8.<br> I chatted on line on 09/02/2015 to follow up and they informed me they will come to the farm to replace.on again chatted on-line on 27/3 and vodacom informed me that they will phone me on this subject.<br> Today 20/04/2015 I AM STILL WAITING AND IS NOW AFFECTING MY BUSINESS AS I CANNOT AFFORD TO DRIVE 40-KM PER DAY FOR AN EMAIL. THE MODEL CEL NO IS ***. THE MODEM SIM NO. ***. PLEASE HELP OF JUST PHONE US TO TELL US WHAT IS THE PLAN