RR
Ralph R
1 reviews | Active since May 2010
04 Nov 2021, 14:24
Vodacom Bonus 10GB Video Ticket Not working
I logged my first incident on 27th August and then another on the 23rd Sept on the same problem. As to date this has not been resolved. Vodacom have not contacted me or specified what action they have taken. This has now been ongoing for 10 weeks .
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
05 Nov 2021, 07:10 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 Nov 2021, 07:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
RR
Ralph R's updateReviewer Update
08 Nov 2021, 16:26As per my complaints to the local Vodacom store and with this incident , nothing has been resolved. We are going around in circles. The bonus 10Gb video is not working.
RR
Ralph R's update08 Nov 2021, 16:26
Reviewer Update
As per my complaints to the local Vodacom store and with this incident , nothing has been resolved. We are going around in circles. The bonus 10Gb video is not working.