1 reviews | Active since Jan 2013
Vodacom bombs again.
Update on my experience with this company.After the last review I sent,I was contacted by the guy who sold me the phone,when I asked him why he did not inform me of the free earphones his response was that he as a sales person did not have the same information as the sales people in the Vodashop,I find that very strange,why would half your sales team know of the perks of a particular phone & the other half not!BUT,the kicker is- I complained about the terrible battery life of the Samsung Galaxy 21 and guess what ,I did get a shiny new one AND! it has got exactly the same terrible battery life.. I STILL need to carry a charger with me wherever I go, never in all the years of having a cell phone has this happened, thanks for listening to your customer Vodacom! The best part was on March 31st, at 14h00 I was phoned by Caitlin & told that I had to submit my request by 5pm that day, it was my afternoon off & I had already left the office ,I was informed that there would be no extra charge if I took the deal. I had to scramble about & get my boss to do it for me. I am very displeased with this latest developement, dissatisfied & disgruntled, sorry Vodacom, you do not get my vote.
