Vodacom bogus deductions!

Vodacom makes it near impossible to cancel a contract! First you can't get to speak to someone, then when you do, they try and convince you to keep it open in a different form or get an upgrade. When you finally get it right to cancel it, you still get an email to say it has been converted to prepaid! I provided the cancellation notice, and they deducted a debit order for MORE than my normal monthly amount at the end of June 2023 for JUNE they claimed. I went back to them stating June had been deducted at the beginning of June and was then informed it was paid in arrears! I sent them the invoices from the date of inception clearly showing that it was in fact paid upfront and it was a top up account so there were no extra charges. I have read the nightmare stories about trying to cancel your Vodacom contract and am now experiencing this first hand! Customer beware when opening a contract!