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Charles M
1 reviews | Active since Dec 2019
04 May 2020, 16:04
Vodacom blues
My phone went in for repairs before lock down its been almost two months no phone its sitting at vodacom shop in pinecrest centre and I can't collect no indication when they are open again notice on the door still reads open after original lock down really frustrating no one can tell me when I'm getting phone back
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Replies (2)
Vodacom's replyOfficial
05 May 2020, 08:44Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 May 2020, 08:44
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
CM
Charles M's updateReviewer Update
09 May 2020, 06:28Thanks for the response and for sorting out the problem
CM
Charles M's update09 May 2020, 06:28
Reviewer Update
Thanks for the response and for sorting out the problem