Vodacom Blue Route Mall- appalling service

Does it matter if we review or not? I have never gotten a response anyway. Their service was appalling- the manager even worse- no managerial skills whatsoever. Instead of trying to assist or difuse the situation he just point blank refused to assist and spoke to me with the most disrespectful tone! Then we did a sim swap- they swapped the wrong number but charged me again because of their mistake. I will never return there. I've been with Vodacom for almost 20 years- have several contracts and they quick to TAKE the money every month- not so quick to assist a loyal customer. Blue Route Vodacom store BOTH thumbs down.