bM
bradley M

1 reviews | Active since Mar 2015

30 Mar 2015, 15:07

vodacom blue route mall

App**** for a new data contract, all paper work given, (no devices required) on Saturday 21 march, <br> <br> its been over a week<br> <br> and no still no feedback from anyone there at the shop or from vodacom credit verification as to the status of my application. I have called numerous times during the course of the week and left numerous messages as to the reason im calling, but still waiting for Micheal, justine, Roxanne, Islin or Ebrahim the manager to call me back, May i also add that i was told at first that this store has no manager but after some persistence the young lady reveals there is a manager and yet still waiting for a call.<br> <br> poor service all round, vodacom im dissapointed

0
Replies (1)
Vodacom
Vodacom's reply30 Mar 2015, 15:17
Official
Hello bradlemienies,

Thank you for the posting.

The matter has been escalated to a consultant to investigate and assist.

We apologise for any inconvenience caused.

Kind regards
Vodacom Consumer Website Team