Vodacom Blue Route BAD SERVICE

the service provided at this branch is appalling.<br> I've been there on three occasions and the average wait to speak to a consultant to help with queries is 30 to 45 minutes. <br> staff stand around chatting, not dealing with clients.<br> it took me 45 minutes to do a sim swap. Which wasn't activated so i later had to call Vodacom call centre to again try and get it done. That is never a pleasant experience either.<br> if you complain, the manager is not available or out.<br> half the tables aren't staffed<br> Management dont accept responsibility<br> BAD