KS
Komeng S

1 reviews | Active since Aug 2023

08 Aug 2023, 10:00

Vodacom Bloemfontein Loch Logan

Vodacom Bloemfontein Loch Logan bad service and treatment by a whole store manager and in store agent Kyle when I decided to cancel a contract that I just took less than 2 hours ago, as Kyle left out some very crucial information about the product. They really need soft skills. Threats and shouting at customers. They were friendly when I gave them the sale, cancellation was something else. I was f*** out of the store and told that I will be thrown out if I don’t leave. I still don’t want this product as it does not meet my needs to work remotely but what do I do? Pay for something I can’t use. I demand the store manager to come collect it from me

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Replies (1)
Vodacom
Vodacom's reply08 Aug 2023, 12:40
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team